TERMS AND CONDITIONS
Welcome to our very very exciting terms and conditions page, we know you can't wait to tuck into this, grab a cocktail, settle in and enjoy 😎
1. IMPORTANT NOTICE
By registering an account with us, you acknowledge and agree that you understand it is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. In accordance with the UK Government's Licensing Act 2003.
This service agreement (this “agreement”) is a legally binding contract between you (referred to as “you”, “your'' or the “customer” in this agreement) and Mixology with Olly Ltd (“we”, “us”) and comes into effect after you register and place an order on this website. You agree to be bound by these terms and conditions without any amendment or variation
2. DEFINITIONS
2.1 In this Agreement, we use various defined terms. You will know they are defined because they begin with a capital letter. This is what they mean:
2.1.1 “Acceptable ID” means a valid UK or EU drivers’ licence, UK or Worldwide passport. No other form of identification will be accepted.
2.1.2 “Minor” means a person under the age of 18 years.
2.1.3 “Order” means an agreement by you to purchase the Products when you click the button to place your order
2.1.4 “Order Price” means the total of the Price of the Products that you wish to purchase.
2.1.5 “Products” means those items contained within the cocktail boxes (alcohol, ingredients, recipe card & gift item/s), individual bar tools purchases provided by Mixology with Ollt Ltd.
2.1.6 “Purchase” means the Order that we have accepted.
2.1.7 “Register” means to create a valid account on a Site.
2.1.8 “Service” means all or any one of the services we provide via the Sites (or via other electronic or other communication) including the information services, content and transaction capabilities on the Site (including the ability by you to Order and Purchase).
2.1.9 “Website” means www.mixologywitholly.com
3. USE OF THE SITE AND SERVICE
3.1 Minimum Age: You must be at least 18 years of age to use the Site, the Service and to make any Order and Purchase. Please refer to the ‘IMPORTANT NOTICE’ above.
3.2 Responsible sale of alcohol: The Products are supplied and delivered to you directly by us and 3rd party couriers. We reserve the right to decline or cancel any Order at any time if we reasonably believe that such Order or Purchase is or may be in breach of the applicable laws and regulations in relation to the sale and supply of alcohol.
3.3 Prevention on use: We reserve the right to prevent you using a Site and a Service (or any part of them) and to prevent you from making any Order and Purchase if we reasonably believe that your use of the Site or the Service is inappropriate.
3.4 Equipment: The use of the Site and the Service do not include the provision of any hardware necessary to access them. To use the Site or Service, you will require internet connectivity and appropriate telecommunication links. We will not be liable to you for any telephone costs, data costs, telecommunications costs or other costs that you may incur as a result of using or accessing a Site or Service.
3.5 Registration: You do not need to Register to use all of the functionality of the Site or to access all of the Service. However, you must Register to Order and Purchase from the Site. To Register, you must supply us with your name, delivery address, email address, contact details and possibly some other personal information. You must provide accurate and complete information. See our Privacy Policy for more details on how we secure and manage your personal information. Any failure by you to provide correct or accurate or complete and up to date personal information to us, or the provision by you of false or misleading information, is a breach of this Agreement by reason of which we can, in our absolute discretion, terminate your account or refuse to fulfil any Order(s).
3.6 Passwords: Once you complete the Registration process, you must keep your account password confidential and immediately notify us if any unauthorised third party becomes aware of it or if there is any unauthorised use of your account or any breach of security known to you. You may never use another person’s account or allow any other person to use your account. You are solely responsible for the activity that occurs on your account and it is your sole responsibility to keep your password secure.
3.7 Closing accounts: We reserve the right to immediately and without prior notice terminate an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple registration accounts, or if a non-UK user pretends to be a user, or disrupts a Site or a Service in any way or if we believe that the user is a Minor.
4. PURCHASE OF PRODUCTS
4.1 Requirements: You may only place an Order if you meet the following requirements:
4.1.1 You are not a Minor;
4.1.2 You are not Purchasing on behalf of, or with the intention to supply to, a Minor;
4.1.3 Your total Order Price exceeds the minimum order requirement set by us;
4.1.4 The nominated place of delivery of the Products is within the area we deliver to.
4.1.5 You pay us for the Order Price, comprising the total Product Price; and Postage price.
4.1.6 You agree and acknowledge that we abide by the Responsible Service of Alcohol regulations and we have the right to enforce such regulations.
4.2 Order: When you click the “place order” button, you make a legally binding, irrevocable offer to purchase the Products at the Order Price (“Order”). When we accept your offer, we will send you a confirmation email
4.3 Payment: All online card payments are processed on behalf of the restaurant by Wix or PayPal. Upon receiving your order, we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a full payment against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email, SMS or notification on the website, the monies paid shall be used for the value of goods you have purchased as listed.
4.4 Chargebacks and disputes: We will be responsible for dealing with charge-backs or disputes. Please contact us in relation to those matters.
5. DELIVERY
5.1 Changes to your delivery information can only be made prior to the parcel being dispatched. If a change to the delivery address is required after your parcel is in transit, a new delivery charge will apply. We cannot guarantee that we will be able to communicate the new address to the delivery agent within any given timeframe.
5.5.2 Mixology with Olly Ltd must comply with its obligations under UK Government Law, pertaining to articles within the 2003 Licensing Act when delivering the Products. It is therefore your obligation to ensure that you or an authorised representative who is at least 18 years of age:
5.5.3 Mixology with Olly Ltd reserves the right to refuse to deliver the Products for any reason whatsoever and including (without limitation) refusing delivery to a person/s who we reasonably believe are intoxicated, or disorderly; refusing delivery to specific buildings for access or safety reasons, or refusing delivery because we reasonably believe that the Products will, may or are likely to be supplied to persons under 18 years of age following delivery.
6. REFUNDS, RETURNS & DAMAGES
6.1 As part of our service, we will ensure that all products made available for purchase on our Site meet the and are bound by the Consumer Rights Act 2015.
6.2 If you are unsatisfied with a Product or if a product is not as advertised and/or a major problem is identified with the product, please contact olly@mixologywitholly.com immediately to find out more about our refund & returns policies.
6.3 In the unlikely event your Product has been damaged in transit, do not accept the delivery and we will arrange a new replacement Product to be sent to you.
6.4 If your Product has been lost in transit after it was scanned as picked, and before it was scanned as delivered, we will send you a replacement case upon notification.
6.5 We will not issue any refunds on Products or ingredients opened or tampered with after you have received your delivery.
6.6 Any subscriptions for 3 months or longer are non-refundable after the first delivery is made. Please refer to 6.2 & 6.3 if for any reason there is an issue with any of the deliveries.
7. WARRANTY DISCLAIMERS
7.1 We expressly disclaim that:
7.1.1 any content or information accessible through the Site is accurate, complete, reliable, current or error-free. This includes information about Product Price, Delivery Times, Product description and Product availability. Such information is subject to change without notice.
7.1.2 your use of the Service or the Site will be uninterrupted or that any information or data (or messages) transmitted via the Service or the Sites will be transmitted accurately, reliably or in a timely manner or at all.
7.1.3 the Service or the Sites are free from viruses, malware, bots or anything else which may have a harmful effect on any technology or your hardware or software.
7.2 We will use all reasonable endeavours to correct any errors or omissions as soon as possible after being notified of the issue
8. SUSPENSION & TERMINATION.
8.1 If you use a Sites or Service in contravention of this Agreement, we reserve the right to suspend or terminate your use of the Service and / or Sites (in whole or in part) without prior notice.
8.2 We agree to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone in breach of this Agreement and you agree that if we are the subject to such an order, you will have no claim against us for the release of your personal information.
8.3 Our rights to terminate this Agreement shall not prejudice any other right or remedy we may have against you for any other breaches which occurred prior to termination.
9. LIMITATION OF LIABILITY
9.1 We exclude, in so far as it is legally possible for us to do so, all liability and responsibility for damage suffered by you including, but not limited to, indirect or consequential damages, or any damages whatsoever arising from:
9.1.1 the accuracy, completeness, fitness for purpose or legality of any Product or information accessed using the Service or Sites or otherwise; and
9.1.2 the transmission or the reception of or the failure to transmit or to receive any material of whatever nature;
9.1.3 your use of any information or materials on the Sites (which is entirely at your own risk and it is your responsibility); and
9.1.4 the supply, delivery, use and consumption of the Products.
9.2 This disclaimer of liability extends to all claims regardless of whether they are reasonably foreseeable or not. Our liability to you for any loss or damage arising directly from the Products will be limited to replacement of that Product or a refund of the Product’s value, at our discretion.
10. PRIVACY
10.1 Please see our Privacy Policy which is incorporated into and forms part of this Agreement. We may update the Privacy Policy from time to time with the most current version located on the website. By using the Site, you consent to us collecting, storing and using any personal information submitted by you in accordance with the Privacy Policy.
11. LINKS TO AND FROM OTHER SITES
Where a Site contains advertisements or links to third party sites or resources provided by third parties (together “Other Sites”), those Other Sites are merely linked to provide information only and we specifically disclaim any liability for any damage you suffer by clicking on links to third party websites contained on any Site. We have no control over and do not accept and we assume no responsibility for Other Sites or for the content or products or services of Other Sites (including, without limitation, relating to social networking sites). If you decide to access any of the Other Sites linked to the Sites, you do so entirely at your own risk.
12. INTELLECTUAL PROPERTY RIGHTS
12.1 The names, images and logos used on any Site and which are used by us to describe or refer to our products and services, are our sole intellectual property and you must not, under any circumstances, use replicate, duplicate or claim any property interest over any such intellectual property unless we give you our prior written consent to specifically do so.
12.2 You acknowledge that no title or interest to our intellectual property is transferred to you and you agree to make no claim of interest in it merely by using any Site, purchasing goods or services or by opening any account with us.
12.3 A Submission by you shall be considered (and we may treat it as) non-confidential (subject to our obligations under data protection legislation). You grant us a royalty-free, perpetual, irrevocable, non-exclusive licence to use, copy, modify, adapt, translate, publish and distribute world-wide any Submission.
13. SALE & ASSIGNMENT
13.1 If we are involved in a merger, acquisition, asset sale or change in control, we may assign, novate or otherwise transfer its rights and obligations that arise under these terms without reference to you and without requiring your prior consent.
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